Refund & Return Policy

Refund & Return Policy – oddjo.com

At oddjo.com, we are committed to delivering high-quality products designed to make your everyday life easier and more enjoyable. We stand behind the effectiveness of our items and recommend using them consistently for at least 14 days before considering a return.

If, after 14 days of use and within our 60-Day Money Back Guarantee, you are still not satisfied with your purchase, please reach out to us at contact.oddjo.com@gmail.com and we will be happy to assist you.

Cancellation Policy

Orders can be changed or canceled within 24 hours of being placed.
After this timeframe, the order will already be in processing and we may no longer be able to modify or cancel it.

If your order is successfully canceled within the 24-hour window, your refund will be processed within 7 business days.

60-Day Money Back Guarantee

We believe in the quality and performance of our products.
To fully experience their benefits, we encourage you to use them for a minimum of 14 days.

If you remain unsatisfied after this period, you are eligible to request a return anytime within 60 days from your purchase date.

Please note:

Shipping fees (if applicable) are non-refundable.

To start a return:

Fill out the form on our Contact Us page, or

Email us directly at contact.oddjo.com@gmail.com.

For faster processing, include your Order Number or the Name and Email Address used when placing your order.

Damaged Items

We carefully package each order to prevent damage during transit.
An item is considered damaged only if it is defective or physically broken.

Please note:

Cosmetic damage to packaging (e.g., dented boxes) is not considered a damaged item if the product itself is unaffected.

We do not refund or replace items damaged due to normal wear, misuse, or improper handling.

If your product arrives damaged, notify us within 72 hours of delivery by emailing contact.oddjo.com@gmail.com with a clear photo of the issue.
If eligible, we will send a replacement at no additional cost to you.

Shipping & Delivery

We work hard to ensure timely delivery of your order.
However, we cannot be held responsible for delays caused by the courier, customs, or other circumstances outside of our control.

oddjo.com is not liable for:

Lost packages

Stolen packages

Delayed deliveries

If an issue occurs during transit, please contact the courier directly for the fastest assistance.

Incorrect Shipping Address

Customers are responsible for ensuring their shipping information is accurate at checkout.

If an incorrect address is submitted and we are not notified within 24 hours of the order being placed, the order cannot be refunded or resent.

Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time.
It is the customer’s responsibility to review the most recent version before making a purchase.

By ordering from oddjo.com, you acknowledge and agree to the terms outlined in this Return & Refund Policy.